PRIVACY POLICY
INTRODUCTION
Ripplecove Inn Inc. ("we", "us", and "our") operates the website www.ripplecovecondohotel.com (the "Service"). Ripplecove Inn Inc. may collect and process personal information about its users in the course of its business.
The purpose of this privacy policy, established by Auberge Ripplecove inc. is to provide users with a summary and global information on the processing of personal data operated by Auberge Ripplecove inc.
We value the privacy of our users and the confidentiality of their data. We are committed to processing data by applicable laws and regulations, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals concerning the processing of personal data and on the free movement of such data (the "PDPR").
DEFINITIONS
Personal data: Personal data is any information relating to an identified or identifiable natural person; that is, one who can be identified, directly or indirectly, by reference to an identification number or one or more factors specific to him or her.
Processing of personal data: Processing of personal data is any operation, or set of services which is performed upon personal data, by any means whatever the process used, including collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or
otherwise making available, alignment or combination, blocking, erasure or destruction.
Cookie: a cookie is a piece of information deposited on an Internet user's hard disk by the server of the site he or she visits. It contains several data: the name of the server that deposited it, an identifier in the form of a unique number, possibly an expiry date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and record information.
HOW DO WE COLLECT YOUR PERSONAL DATA?
We collect personal data when you register as a potential buyer. Specifically, we collect your name, email address, mailing address and telephone numbers.
Certain additional information is also required in the context of reservation or purchase of a condo-hotel unit.
HOW DO WE USE YOUR PERSONAL INFORMATION?
First of all, please be assured that Ripplecove Inn Inc. will not sell, give or exchange your personal information to third parties for commercial purposes without your consent. Besides, Ripplecove Inn Inc. will not rent, sell or share its list of customers or recipients with third parties without the permission of the
subscribed customers or recipients except in the exceptional circumstances accurately described herein.
We will only collect personal data that is necessary for the following purposes:
• To respond to requests for information;
• To provide customer service;
• To carry out, process and conclude transactions with you;
• To make available, promote and deliver services, products and/or special
offers;
• To improve and customize the content and/or layout of our website for
individual visitors; and
• To enable us to serve you better.
Occasionally, Ripplecove Inn Inc. may use external service providers to provide superior service in specific areas. In this context, some of your personal information may be transferred to these suppliers. These suppliers are required to use the information provided only in connection with services to Ripplecove Inn Inc.
If, however, these external service providers wish to request additional information directly from you (e.g., to analyze your use of their services), you will be notified in advance. If you choose to provide this information, the external service provider's privacy policy will apply to that communication.
Ripplecove Inn Inc. may need to disclose your personal information to appropriate persons or authorities if necessary, comply with legal obligations or court orders, protect and defend its rights, or enforce the terms of use of its service.
HOW DO WE PROTECT YOUR PERSONAL DATA?
Ripplecove Inn Inc. complies with the Privacy Act of Canada and the Act respecting the protection of personal information in Quebec's private sector. Ripplecove Inn Inc. employs various measures to ensure the integrity and confidentiality of your personal information. The purpose of these measures is to prevent the loss or theft of your personal data and its unauthorized reproduction, modification, use, consultation and disclosure.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Ripplecove Inn Inc. will only keep your personal information for the period essential to the completion of its condo project for the purposes for which it is intended.
Information collected for statistical analysis may be kept for an indefinite period, but it will not be used to identify you or to access other information about you personally.
USERS' RIGHTS
Following the regulations, the user benefits from the rights of access and rectification of the data concerning him/her, which allow him/her to rectify, complete, update or delete data that is inaccurate, incomplete, equivocal, out of
date or whose collection, use, communication or conservation is prohibited. The user can object to the processing of his/her personal information by the site ("right of opposition"). He also has the right to request that his personal data no
longer appear, for example, in a mailing list ("right of withdrawal"). The user may exercise his rights by sending an email to rmaalej@ripplecove.com.
LOGS AND COOKIES
We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation, and improve the service.
Under the General Data Protection Regulation (European Regulation 2016/679), for the use of log files involving the storage and analysis of personal information, your consent is necessarily required.
Moreover, this consent is considered valid for a maximum period of thirteen (13) months. At the end of this period, we will again request your authorization to save cookies on your hard drive.
a) Description of cookies used by the site
This mainly involves the following information:
• IP address
• Operating system
• Visited pages and queries
• Time and day of connection
• Other(s) :
o Origin of visitors to the site
The use of such files allows us to achieve the following objectives:
• Improvement of the service and personalized reception
• Creation of personalized consumption profiles
• Statistical studies
b) Opposition to the use of cookies by the site
You can oppose the recording of these cookies by configuring your browser software.
If you decide to disable cookies, you will then be able to continue browsing the site. However, any malfunction of the website caused by this manipulation cannot be considered our fault.
USE OF GOOGLE ANALYTICS
Ripplecove Condo-Hotel uses Google Analytics, a web analytics tool. Google Analytics uses "cookies" to collect information about your use of this website, which is stored on servers located, in particular, in the United States. Google may transfer this information to third parties if required by law or if these third parties process the data on its behalf.
The information collected by Google Analytics may include the pages you visit, the date, time, duration and frequency of your visit and the links you click. The type of operating system on your computer and the language used, the name of your Internet service provider and your geographic location (the region) is also part of
the information collected. Your IP address is also collected, but it is anonymized to ensure the confidentiality of your data. Anonymizing an IP address prevents the identification of a user using the IP address.
Google uses the information collected only to generate statistics and reports on the use of this site, helping the government improve its electronic service delivery. Google will not associate the information collected on this website with any other data held by Google. The Google Privacy Policy can be found here
(http://google.com/intl/en/policies/privacy/). You can disable and prevent Google Analytics from using your data by installing the Google Analytics browser opt-out add-on: (http://tools.google.com/dlpage/gaoptout/).
You can opt-out or set your preferences on the Google Ad preferences page. Your continued use of our website without unsubscribing means that you understand and agree to these terms.
PRIVACY POLICY CHANGE
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for changes. Changes to
this Privacy Policy are valid only when they are posted on this page. If we make material changes to this Privacy Policy, we will notify you through the website or, if you have provided your email address, by email.
CONTACT US
If you have any questions about this Privacy Policy, please contact us
at rmaalej@ripplecove.com.
Data last update: July 2020